Shipping and Delivery
1. Swiggy & Zomato Onboarding: Once all necessary documents are submitted, the onboarding process typically takes 5–10 business days. You will receive confirmation once your restaurant profile is live on the platforms.
2. FSSAI Registration: FSSAI license registration and approval timelines depend on the type of license (Basic, State, or Central) and the completeness of the submitted information. Generally, it takes 7–15 business days to process. Updates will be shared via email or WhatsApp.
3. Cloud Kitchen Setup: The timeline for cloud kitchen setup varies depending on the project scope. Our team will provide you with a detailed project plan and expected completion date during the consultation.
- Digital Delivery: All necessary licenses, documents, and updates will be shared with you electronically via email or WhatsApp for quick and seamless communication.
- Physical Copies: If physical copies of licenses are required, they can be arranged on request and may involve additional charges for courier services.
- Provide accurate and complete information, including all required documents, to avoid delays in service delivery.
- Respond promptly to any queries or requests for additional information from our team to ensure smooth processing.
As we deal with consultancy services, refunds or cancellations are not applicable once the process has begun. However, if there are issues or delays from our end, we will make every effort to resolve them quickly.
If you have any questions or concerns regarding service delivery, please reach out to us:
- Email: support@magicscale.in
- Phone: +91 8826073117
- Address: H.No 72, Navyug Public School, Rajokari, New Delhi - 110038
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